FAQ
Do you have a parking lot?
We have 18 private parking spaces at a rate of €25 per night. These spaces are secured and must be booked sufficiently in advance, subject to availability. We will provide you with the booking procedure upon request.
Late arrival?
Do you think you'll arrive after 6:30? No problem, we'll send you an email with a treasure hunt that will tell you how to find your suite. Feel free to contact us, however, so that we can also explain it to you by phone.
How do I pay for my stay?
We accept American Express as well as all major credit cards. Holiday vouchers (chèques-vacances) are not accepted.
When do I have to pay for my stay?
You can pay for your stay when you arrive.
WIFI
We will give you a login code upon arrival that will allow you unlimited and free access throughout your stay in the hotel.
What are the cancellation conditions?
The reservation can be cancelled up to 14 days before your arrival. After this period, the total stay will be charged to you.
Does the establishment accept animals?
Small animals are accepted in three dedicated apartments only. We invite you to contact us before making a reservation to check availability. Animals are not allowed in the common areas of the establishment.
At what time can we take possession of the suite?
Rooms and suites are available from 3 pm (no later than 4 pm). Rooms must be vacated by noon on the day of your departure.
Are there any smoking rooms?
All rooms and common areas are NON-smoking.
Is there a restaurant in the hotel?
We do not have a restaurant inside the hotel. Several restaurants in the village are open in season, and we encourage you to book (do not hesitate to ask us for information on this subject).
Other questions?
Our entire reception team is at your disposal to answer you.